Refund policy
Refund & Exchange Policy
At LegacyWear, we want you to be happy with your purchase. If you are not satisfied with your watch, we offer exchanges and refunds under the conditions below.
Exchanges
Customers may request an exchange if they receive an incorrect product or if there is an issue with their order.
Please contact us as soon as possible after receiving your order with your order details and a description of the issue.
Refunds
Eligible refunds will be processed after the returned product has been received and inspected.
Please allow up to 7 days for your refund to be processed.
Product Condition
Watches are checked before being shipped to ensure they are in proper condition. Products returned for an exchange or refund should be kept in their original condition and packaging.
Contact Us
For any refund or exchange request, please contact LegacyWear with your order number and details of your request.